Huge shoutout to Susan! Since taking over, she's been incredible at keeping us informed with regular updates. Her proactive communication ensured we always knew what was going on, and she even went the extra mile by sending progress photos of the house. Also a big shoutout to Ned S, the construction superintendent! He tackled the punchlist efficiently and ensured a top-notch finish with his keen eye for detail.
Our customer support person has been very helpful
I would like to recognize Tobi for her exceptional service. She was on top of her game when we were working with her.
Stephanie C and the builder Sean were integral to the whole process, Pierre also did a great job with the walkthrough and has helped with any issues. I loved getting my weekly call and pictures texted about the process.
Josh V, the builder, has been excellent through this experience.
GuildQuality is an independent, third-party company that sends satisfaction surveys, on Beazer's behalf, at key stages through the customer journey. We rely on that customer feedback to help us measure our customers' satisfaction and ensure we are meeting our commitment to our customers every step of the way.
An A+ rating with the BBB means we're adhering to the BBB's strict code of conduct
and living up to the customers' expectations.
More information on BBB accreditation.